As the CNOOC Group’s overseas network construction and O&M service contractor, LiveCom Limited provides relevant services for the overseas branches of CNOOC Group.
CHINA OFFSHORE OIL(SINGAPORE)INT’L PTE LTD is one of the branches of CNOOC Group in Singapore, located in Marina Bay Financial Center Building, with about 1,000 square meters office space, about 50 employees, mainly engaging in the trading of crude oil and refined oil products.
Company front desk
As there was no IT staff in the company before, except providing network operation and maintenance services for the company, LiveCom also provides all IT related on-site and remote support services, including, but not limited to, desktop technical support, IT-related administrative support, IT-related personnel support, employee account management, IT system maintenance, IT hardware and software procurement support, video conferencing support, IT asset counting and inventory management, and so on.
As the resident personnel,with the principle of customer-orient, we always attach great importance to the needs of our customers, deal with and solve the problems for our customers at once for the sake of customers, which has gained the recognition and praise.
Attached praise letter:
Commendatory letter
To LiveCom Limited,
We would like to express our sincere thanks to you and your team for your support and service over the past year.
Your Singapore-based operations team and remote technology experts have done an excellent job in handling the network, hardware and software challenges. They not only possess great technical knowledge and experience, but also are friendly, patient and meticulous, demonstrating excellent professionalism and collaborative spirit.
In addition to providing daily IT support and O&M services, the team proactively analyzes potential problems of our network and system configuration, making improvements and optimizations so as to ensure a safe and stable production environment.
The personnel involved in the service including members of the on-site Jiang Yuan and remote support teams, they adhere to the customer-oriented principal all the time, reflecting the professional and reliable service of the company.
For this, we would like to thank and commend your company and the members of the operation and maintenance team. We hope that your company can continue to provide us with quality support and service. We also wish your company's business success and further progress!
CHINA OFFSHORE OIL(SINGAPORE)INT’L PTE LTD
Nov.16 2023
